Terms of service

These Terms & Conditions (“Terms”) govern your use of the Alartd website, checkout, products, and customer support services. By using our website or placing an order, you agree to these Terms and our Privacy Policy.

1) Business Information

Alartd
12032 Carolina Logistics Dr, Suite F, Pineville, NC 28134
Phone: (252) 596-2018
Email: support@alartd.us

2) Use of the Website

You agree to use the website only for lawful purposes. You may not:

Attempt unauthorized access to our systems
Interfere with website security, operation, or performance
Use harmful bots, scrapers, or automated tools
Submit false, misleading, or unlawful information
Abuse discounts, returns, refunds, promotions, or chargeback processes

3) Eligibility

You must be at least 18 years old or the age of majority in your location to place an order through our website.

4) Product Information, Pricing, and Availability

We aim to keep product descriptions, images, specifications, pricing, and availability accurate. However, errors may occur, and information may change without notice.

If an obvious error appears, including price, product details, or stock availability, we may correct it, cancel the order, issue a refund, or contact you for next steps.

5) Orders and Payments

By placing an order, you authorize Alartd and its payment processors to charge your selected payment method for product totals, taxes, shipping, and applicable fees.

We may cancel, refuse, or limit an order if:

Payment cannot be verified
Fraud or abuse is suspected
Inventory is unavailable
Shipping restrictions apply
Product information contains an obvious error
The order violates these Terms

If an order is canceled after payment, any eligible refund will be issued to the original payment method.

6) Shipping and Risk of Loss

Shipping information is described in our Shipping Policy. To the extent permitted by law, risk of loss transfers when the carrier accepts the shipment.

7) Returns and Refunds

Returns, refunds, damaged items, and cancellations are handled according to our Refund & Return Policy.

8) User Reviews and Submissions

If you submit reviews, photos, comments, or feedback, you grant Alartd a non-exclusive, royalty-free license to use, display, reproduce, and share that content in connection with our website and business.

You must not submit content that is false, unlawful, offensive, misleading, or infringing.

9) Intellectual Property

All website content, including text, images, logos, graphics, icons, layouts, product descriptions, and design elements, belongs to Alartd or is used under license. Unauthorized copying, resale, reproduction, modification, distribution, or commercial use is prohibited.

10) Disclaimer

Products and services are provided “as is” and “as available,” except where prohibited by law. Product use should follow manufacturer instructions, warnings, and safety information where applicable.

11) Limitation of Liability

To the fullest extent permitted by law, Alartd is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages. Total liability for any claim will not exceed the amount paid for the order giving rise to the claim.